| Microsoft
CRM provides a powerful, extendable interface for cases and activity generated
in ManagePoint.
Create, assign, and easily manage
customer service requests through Microsoft CRM's web interface. Manage
actions and communications for each case from a central location.
When you
implement ManagePoint, you will get both the customer service portal from
ManagePoint, and the customer service administration module of Microsoft CRM
for your support staff.
Should your
organization have further interest in Microsoft CRM, we can get you setup with
other features such as sales tracking and workflow automation.
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